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Blue Shield Member Services
(800) 880-8086
7 a.m. - 7 p.m. | Monday - Friday, PT


Blue Cross and Blue Shield Customer Service
(800) 824-8839
8 a.m. - 8 p.m. | Monday - Friday, PT
FREE virtual events
Go to our Virtual Events Dashboard to learn about the events we offer:
  • Pre-retirement Seminars
  • New Employee Orientations
  • Wellness Seminars
Bookmark our events dashboard to stay connected.
COVID-19 updates
Visit our COVID-19 resource page for the latest information on:
  • coverage for testing and treatment
  • getting care
  • vaccines
For Blue Shield’s resources
For Blue Cross and Blue Shield's resources

Watch our 2024 plan presentations

Watching these videos will help you, as a new federal employee learn more about federal benefit plans and our 2024 health benefit offerings.

NOTE: For Blue Shield Access+ HMO see 2024 Service Area Availability.
Chat with a representative

We're here to help you feel confident about your health plan choice. Schedule an appointment online and chat live with one of our representatives.
Make an informed decision

Watch these brief Blue HowTo videos to learn the basics of health insurance, common health plan terms, health plan options and programs based on your healthcare needs.
Learn about Blue Shield's HMO plan in 5 minutes or less
Our interactive video will help you to:
  • Select topics that interest you
  • Find network doctors
  • Explore wellness programs and more
NOTE: See 2024 Service Area Availability.
AskBlue - which Blue Cross and Blue Shield PPO plan option is right for you
Try our AskBlueSM simple Interactive product selection tool to get a plan recommendation based on your healthcare needs.
Get a dental or vision plan recommendation


Access+ HMO is a registered trademarks of Blue Shield of California. Blue Shield and the Shield symbol are registered trademarks of the BlueCross BlueShield Association, an association of independent Blue Cross and Blue Shield plans.

The Blue Shield of California Access+ HMO complies with all applicable Federal civil rights laws, to include both Title VII and Section 1557 of the ACA. Pursuant to Section 1557 the Blue Shield of California Access+ HMO does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, or sex (including pregnancy and gender identity).

The Blue Cross® and Blue Shield® words and symbols and BCBS FEP DentalSM are all trademarks owned by Blue Cross Blue Shield Association.

The Blue Cross® and Blue Shield® words and symbols and BCBS FEP VisionSM are all trademarks owned by Blue Cross Blue Shield Association.